Contact

We're here to help

Have a question about a product, your order or delivery? Get in touch with the Tide & Terra team. We're happy to help you make the most of your outdoor essentials.

Email: support@tideandterra.shop

To help us assist you as quickly as possible, please include your order number if your enquiry relates to an existing purchase.

We aim to respond within one business day. Response times may be longer during busy periods, weekends and public holidays.

For information about delivery estimates, eligible returns and refunds, please visit our Shipping & Delivery and Returns & Refunds pages.